Privacy Policy

Last Updated: October 24, 2026

1. Introduction

Scrappa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API services and website.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account registration information (name, email address)
  • Payment information (processed securely through third-party payment processors)
  • API usage data and preferences
  • Support communications and feedback

2.2 Automatically Collected Information

  • IP addresses and device information
  • Browser type and version
  • Usage patterns and API request logs
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our API services
  • Processing payments and managing your account
  • Monitoring API usage and preventing abuse
  • Improving our services and user experience
  • Communicating with you about your account and our services
  • Complying with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your data is stored on secure servers and encrypted in transit using industry-standard protocols.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist in operating our services (payment processors, hosting providers)
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

6. ChatGPT and Other AI Assistant Integrations (MCP)

You can connect Scrappa to ChatGPT and other AI assistants through our MCP server at https://scrappa.co/mcp. When you do, we process the following data:

  • Account link: your Scrappa account ID, the email address you sign in with, and the OAuth access and refresh tokens that connect the assistant to your account.
  • Tool inputs: what the assistant sends to a tool, such as search queries, place IDs, company domains, video IDs or URLs, and flight search parameters.
  • Tool results: the public data we return to the assistant, such as public business details (name, address, phone, website, rating), public reviews (rating, date, text and the business reply), flight offers, public video transcripts and public web search results.
  • Usage and billing records: which tool was used, when, whether it succeeded, and the credits it used.
  • Technical request logs: IP address, user agent, time of the request and whether it was authenticated. We keep these MCP and OAuth request logs for 14 days.

We do not return personal identifiers of reviewers or other private persons through these tools. Reviewer names, profile links, profile photos and reviewer IDs are removed before results are sent to the assistant.

The assistant provider (for example OpenAI for ChatGPT) receives the tool results and handles them under its own privacy policy. You can disconnect the assistant at any time by deleting the "MCP (OAuth)" API key in your Scrappa dashboard. This revokes its access.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

8. Your Rights

Depending on your location, you may have the following rights:

  • Right to access your personal information
  • Right to rectify inaccurate information
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us at: hello@marin.sh

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company: Marin Solutions UG (haftungsbeschränkt)

Address: Nahariyastr. 34, 12309 Berlin, Germany

Email: hello@marin.sh

Managing Director: Marin Delija