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Viator API 1 credit/request

Viator Product Reviews API Documentation

GET https://scrappa.co/api/viator/reviews?product_code=62416P17

Retrieve the review summary of one Viator tour or activity by product code: Viator review count, total review count including Tripadvisor, share of high ratings in percent, the rating distribution per star, and the 10 most relevant Viator reviews with rating, title, text, author, publish time (ISO 8601, UTC; upstream sends no timezone and it is treated as UTC) and helpful votes. Only the first page is available. A product without reviews is a successful response with an empty reviews list.

Viator Product Reviews API Documentation 1 credit/request

Endpoint

Request preview
GET
https://scrappa.co/api/viator/reviews?product_code=62416P17
Auth header
x-api-key
Cost
1 credit/request
product_code = 62416P17
Response preview
200 OK
{
    "success": true,
    "data": {
        "product_code": "62416P17",
        "review_count": 573,
        "total_review_count": 2580,
        "high_rating_percentage": 93,
        "rating_distribution": [
            {
                "score": 1,
                "count": 53,
                "percentage": 2
            },
            {
...

Parameters

Start with the required fields, then add optional filters only when your use case needs them.

Runnable path

1 required parameter needed before sending a request.

product_code string Required

Viator product code, 2 to 20 letters and digits. Example: 62416P17.

Example value 62416P17

Request Examples

PHP
<?php

$curl = curl_init();

curl_setopt_array($curl, [
    CURLOPT_URL => "https://scrappa.co/api/viator/reviews?product_code=62416P17",
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_ENCODING => "",
    CURLOPT_MAXREDIRS => 10,
    CURLOPT_TIMEOUT => 30,
    CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
    CURLOPT_CUSTOMREQUEST => "GET",
    CURLOPT_HTTPHEADER => [
        "x-api-key: YOUR_API_KEY_HERE"
    ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
    echo "cURL Error #:" . $err;
} else {
    echo $response;
}
PHP
<?php

use Illuminate\Support\Facades\Http;

$response = Http::timeout(30)
    ->withHeaders(['x-api-key' => 'YOUR_API_KEY_HERE'])
    ->get('https://scrappa.co/api/viator/reviews?product_code=62416P17');

if ($response->successful()) {
    echo $response->body();
} else {
    echo "Error: " . $response->status();
}
JavaScript
const options = {
    method: 'GET',
    headers: {
        'x-api-key': 'YOUR_API_KEY_HERE'
    }
};

fetch('https://scrappa.co/api/viator/reviews?product_code=62416P17', options)
    .then(response => {
        if (!response.ok) {
            throw new Error(`HTTP error! status: ${response.status}`);
        }
        return response.text();
    })
    .then(data => console.log(data))
    .catch(error => console.error('Error:', error));
JavaScript
const axios = require('axios');

const options = {
    method: 'GET',
    url: 'https://scrappa.co/api/viator/reviews?product_code=62416P17',
    headers: {
        x-api-key: 'YOUR_API_KEY_HERE',
    }
};

try {
    const response = await axios(options);
    console.log(response.data);
} catch (error) {
    console.error('Error:', error.message);
}
Ruby
require 'net/http'
require 'uri'

uri = URI.parse("https://scrappa.co/api/viator/reviews?product_code=62416P17")
http = Net::HTTP.new(uri.host, uri.port)
http.use_ssl = uri.scheme == 'https'

request = Net::HTTP::Get.new(uri.request_uri)
request['x-api-key'] = 'YOUR_API_KEY_HERE'

begin
    response = http.request(request)
    puts response.body
rescue => e
    puts "Error: #{e.message}"
end
Python
import http.client
import json

conn = http.client.HTTPSConnection("scrappa.co")

headers = {
    'x-api-key': 'YOUR_API_KEY_HERE',
}

try:
    conn.request("GET", "/api/viator/reviews?product_code=62416P17", headers=headers)
    res = conn.getresponse()
    data = res.read()
    print(data.decode("utf-8"))
except Exception as e:
    print(f"Error: {e}")
finally:
    conn.close()
Python
import requests

headers = {
    'x-api-key': 'YOUR_API_KEY_HERE',
}

try:
    response = requests.get('https://scrappa.co/api/viator/reviews?product_code=62416P17', headers=headers)
    response.raise_for_status()
    print(response.text)
except requests.exceptions.RequestException as e:
    print(f"Error: {e}")
Java
import okhttp3.OkHttpClient;
import okhttp3.Request;
import okhttp3.Response;
import java.io.IOException;

public class ApiExample {
    public static void main(String[] args) {
        OkHttpClient client = new OkHttpClient();

        Request request = new Request.Builder()
            .url("https://scrappa.co/api/viator/reviews?product_code=62416P17")
        .addHeader("x-api-key", "YOUR_API_KEY_HERE")
            .build();

        try (Response response = client.newCall(request).execute()) {
            if (response.isSuccessful()) {
                System.out.println(response.body().string());
            } else {
                System.out.println("Error: " + response.code());
            }
        } catch (IOException e) {
            System.out.println("Error: " + e.getMessage());
        }
    }
}
Go
package main

import (
    "fmt"
    "net/http"
    "io/ioutil"
)

func main() {
    client := &http.Client{}
    req, err := http.NewRequest("GET", "https://scrappa.co/api/viator/reviews?product_code=62416P17", nil)
    if err != nil {
        fmt.Println("Error creating request:", err)
        return
    }
    req.Header.Set("x-api-key", "YOUR_API_KEY_HERE")

    resp, err := client.Do(req)
    if err != nil {
        fmt.Println("Error making request:", err)
        return
    }
    defer resp.Body.Close()

    body, err := ioutil.ReadAll(resp.Body)
    if err != nil {
        fmt.Println("Error reading response:", err)
        return
    }

    fmt.Println(string(body))
}
Terminal
#!/bin/bash

curl -X GET \
    -H "x-api-key: YOUR_API_KEY_HERE" \
    "https://scrappa.co/api/viator/reviews?product_code=62416P17"
C#
using System;
using System.Net.Http;
using System.Threading.Tasks;

class Program
{
    static async Task Main()
    {
        using var client = new HttpClient();
        client.DefaultRequestHeaders.Add("x-api-key", "YOUR_API_KEY_HERE");

        try
        {
            var response = await client.SendAsync(new HttpRequestMessage(HttpMethod.Get, "https://scrappa.co/api/viator/reviews?product_code=62416P17"));
            var content = await response.Content.ReadAsStringAsync();
            Console.WriteLine(content);
        }
        catch (Exception ex)
        {
            Console.WriteLine($"Error: {ex.Message}");
        }
    }
}
TypeScript
import axios from 'axios';

async function run(): Promise<void> {
    try {
        const response = await axios({
            method: 'GET',
            url: 'https://scrappa.co/api/viator/reviews?product_code=62416P17',
            headers: {
        'x-api-key': 'YOUR_API_KEY_HERE',
            },
        });

        console.log(response.data);
    } catch (error) {
        console.error('Error:', error);
    }
}

void run();
RUST
use reqwest::Client;

#[tokio::main]
async fn main() -> Result<(), Box<dyn std::error::Error>> {
    let client = Client::new();

    let response = client
        .get("https://scrappa.co/api/viator/reviews?product_code=62416P17")
        .header("x-api-key", "YOUR_API_KEY_HERE")
        .send()
        .await?;

    println!("{}", response.text().await?);

    Ok(())
}

Response Schema

Example response fields are illustrative; inspect the JSON before integrating.

Example response fields

Scan these fields before integrating.

success data meta
JSON Response
200 OK
{
    "success": true,
    "data": {
        "product_code": "62416P17",
        "review_count": 573,
        "total_review_count": 2580,
        "high_rating_percentage": 93,
        "rating_distribution": [
            {
                "score": 1,
                "count": 53,
                "percentage": 2
            },
            {
                "score": 2,
                "count": 48,
                "percentage": 2
            },
            {
                "score": 3,
                "count": 76,
                "percentage": 3
            },
            {
                "score": 4,
                "count": 134,
                "percentage": 5
            },
            {
                "score": 5,
                "count": 2269,
                "percentage": 88
            }
        ],
        "reviews": [
            {
                "review_id": 1081837740,
                "rating": 1,
                "title": "Do not use this company! Sold tickets they couldn\u2019t honor",
                "text": "Do not book! They do not honor the arena floor part of the ticket. They will call you an hour before your tour and tell you there is an issue accessing the arena.",
                "author": "Carson_C",
                "published_at": "2026-10-14T16:15:31Z"
            }
        ]
    },
    "meta": {
        "endpoint_family": "reviews",
        "billable": true
    }
}

Errors

Handle these documented responses before retrying or showing customer-facing failures.

422

Validation Error

A required query parameter is missing or invalid. No upstream call is made and the response is not billable.

{
    "errors": {
        "product_code": [
            "A Viator product code has 2 to 20 letters and digits, e.g. 62416P17."
        ]
    },
    "message": "The request validation failed"
}
404

Not Found

No Viator product has this product code. This response is not billable.

{
    "meta": {
        "billable": false,
        "retryable": false,
        "endpoint_family": "viator"
    },
    "error": {
        "code": "NOT_FOUND",
        "message": "The Viator product was not found."
    },
    "success": false
}
503

Invalid Source Response

The upstream answered with a shape that no longer matches the documented contract. This response is not billable.

{
    "meta": {
        "billable": false,
        "retryable": true,
        "endpoint_family": "viator"
    },
    "error": {
        "code": "PARSER_DRIFT",
        "message": "The Viator API is temporarily unavailable. Please retry."
    },
    "success": false
}
503

Service Unavailable

Viator could not be reached or blocked the request on every attempt. This response is not billable.

{
    "meta": {
        "billable": false,
        "retryable": true,
        "endpoint_family": "viator"
    },
    "error": {
        "code": "UPSTREAM_UNAVAILABLE",
        "message": "The Viator API is temporarily unavailable. Please retry."
    },
    "success": false
}

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