Rakuten Reviews API Documentation Read the reviews of a Rakuten Ichiba item. Each review has the star rating, title, text, nickname, the review date and order date as ISO 8601 dates, helpful votes, the reviewer sex and age group, the purchase purposes, the bought variant, photos and the reply of the shop. The response also has the review score of the item and of the shop with the count per star, so one call gives both ratings. Sort by helpful votes, rating or newest, filter by star rating, or return only reviews with photos. Every returned review matches your filter. Rakuten lists up to 100 pages of 30 reviews per item. Dates are calendar days in Japan time. Cost: 1 credit per request. An empty page, an unknown item and failed requests are not billed.
Run this endpoint
Endpoint
Parameters
Start with the required fields, then add optional filters only when your use case needs them.
Runnable path
This endpoint has no required query parameters.
7 optional filters available.
string
Optional
Item id from a search, item or ranking result, e.g. 386567_10000118. Send the id, or send shop_id and item_id.
1234567890
integer
Optional
Numeric shop id, e.g. 386567. Send it with item_id when you have no id.
1234567890
integer
Optional
Numeric item id, e.g. 10000118. Send it with shop_id when you have no id.
1234567890
integer
Optional
Page number from 1 to 100. Each page has 30 reviews. A page beyond the last returns an empty list.
1
string
Optional
Sort order: standard (default), helpful (most votes first), rating (highest first) or newest.
relevance
integer
Optional
Only reviews with this star rating, 1 to 5. total_results is the number of matching reviews.
10
boolean
Optional
Set to true to return only reviews with photos.
true
Response Schema
Example response fields are illustrative; inspect the JSON before integrating.
Example response fields
Scan these fields before integrating.
data
meta
success
{
"data": {
"item": {
"id": "386567_10000118",
"url": "https://item.rakuten.co.jp/cicibella-sports/msk50-5/",
"name": "\u9ad8\u8a55\u4fa1\uff3c\u5e74\u9593\u30e9\u30f3\u30ad\u30f3\u30b01\u4f4d\u53d7\u8cde\uff0f \u30de\u30b9\u30af \u30d0\u30a4\u30ab\u30e9\u30fc\u30de\u30b9\u30af \u4e0d\u7e54\u5e03\u30de\u30b9\u30af \u5927\u5bb9\u91cf51\u679a \u7acb\u4f53\u30de\u30b9\u30af ",
"rating": {
"count": 168198,
"average": 4.51,
"distribution": {
"1": 2933,
"2": 2927,
"3": 9430,
"4": 42490,
"5": 110418
}
}
},
"shop": {
"id": 386567,
"url": "https://www.rakuten.co.jp/cicibella-sports",
"name": "cicibella sports",
"rating": {
"count": 115334,
"average": 4.67,
"distribution": {
"1": 2665,
"2": 1528,
"3": 6847,
"4": 23625,
"5": 80660
}
}
},
"filters": [],
"reviews": [
{
"id": "b00fe5e6-438f-4216-8cae-070cd3847cbf",
"body": "\u767d\u306e\u30de\u30b9\u30af\u304c\u6e05\u6f54\u611f\u304c\u3042\u3063\u3066\u4e00\u756a\u597d\u304d\u3067\u3059\u3002\u5bb6\u65cf\u307f\u3093\u306a\u3067\u9577\u5e74\u3064\u304b\u3063\u3066\u3044\u307e\u3059\u3002\u30b4\u30e0\u306e\u90e8\u5206\u306e\u6750\u8cea\u304c\u67d4\u3089\u304b\u304f\u3066\u9577\u6642\u9593\u4f7f\u3063\u3066\u3044\u3066\u3082\u8033\u304c\u75db\u304f\u306a\u308a\u306b\u304f\u3044\u3067\u3059\u3002\u808c\u306b\u5f53\u305f\u308b\u90e8\u5206\u3082\u67d4",
"media": [
{
"url": "https://image.space.rakuten.co.jp/d/strg/ctrl/8/077aa1f62be31d2d4fd4c6514a767ec017388fef.62.9.8.3.png",
"thumbnail_url": "https://image.space.rakuten.co.jp/d/strg/ctrl/8/077aa1f62be31d2d4fd4c6514a767ec017388fef.62.9.8.3.png?thum=120"
}
],
"title": "\u4e0d\u7e54\u5e03\u30de\u30b9\u30af\u3002",
"rating": 5,
"variant": "\u30b5\u30a4\u30ba:\u30d7\u30ea\u30fc\u30c4\u30de\u30b9\u30af(\u666e\u901a\u30b5\u30a4\u30ba)51\u679a | \u30ab\u30e9\u30fc:\u30109\u3011\u30db\u30ef\u30a4\u30c8",
"nickname": "Mayu & You\u3055\u3093",
"purposes": [
"\u5bb6\u65cf\u3078",
"\u5b9f\u7528\u54c1\u30fb\u666e\u6bb5\u4f7f\u3044",
"\u30ea\u30d4\u30fc\u30c8"
],
"reviewer": {
"sex": "female",
"age_range": 50
},
"posted_on": "2026-04-28",
"ordered_on": "2025-12-20",
"shop_reply": {
"text": "\u3053\u306e\u5ea6\u306f\u5f53\u5e97\u3092\u3054\u5229\u7528\u3044\u305f\u3060\u304d\u8aa0\u306b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002\n\n\u3053",
"replied_on": "2026-05-21"
},
"helpful_count": 0
}
],
"pagination": {
"page": 1,
"has_next": true,
"page_size": 30,
"total_results": 168198
}
},
"meta": {
"credits": 1,
"billable": true,
"endpoint_family": "reviews"
},
"success": true
}Errors
Handle these documented responses before retrying or showing customer-facing failures.
Validation Error
A query parameter is missing or invalid. This response is not billable.
{
"errors": {
"id": [
"Send the id of an item, or send shop_id and item_id."
]
},
"message": "The request validation failed"
}Not Found
Rakuten has no item with this id. Send the id from a search, item or ranking result. This response is not billable.
{
"meta": {
"billable": false,
"retryable": false,
"endpoint_family": "reviews"
},
"error": {
"code": "NOT_FOUND",
"message": "Rakuten has no item with this id. Send the id from a search, item or ranking result."
},
"success": false
}Upstream Unavailable
Rakuten did not answer after the internal retries. This response is not billable. Retry after a few seconds.
{
"meta": {
"billable": false,
"retryable": true,
"endpoint_family": "search"
},
"error": {
"code": "UPSTREAM_UNAVAILABLE",
"message": "Rakuten is temporarily unavailable. Please retry. This request was not charged."
},
"success": false
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