Lazada Reviews API lists the reviews of a Lazada product, 20 per page. Each review has the star rating, text, date, purchase date, buyer name as Lazada shows it, the variant, helpful count, photos, videos and the seller replies. The summary has the average rating, the review count and the count of each star level.
Dates are ISO 8601 (YYYY-MM-DD). Lazada shows recent reviews as relative text, for example 3 weeks ago. Then date is calculated from it and date_is_approximate is true. The original text stays in date_text. A date that cannot be read is null.
Filter by one star value (1 to 5); star ranges are not supported. Sort by relevance or newest. A product without reviews returns an empty list.
total_reviews and total_pages count all ratings of the product, including ratings without text, so the list can hold fewer reviews. With a rating filter both are null; use has_next to page on.
Costs 1 credit per successful request, 3 credits when Lazada needs the slower route, the fallback for when the normal route is blocked. Empty results and failed requests are free.
Run this endpoint
Endpoint
Parameters
Start with the required fields, then add optional filters only when your use case needs them.
Runnable path
1 required parameter needed before sending a request.
4 optional filters available.
string
Required
Item id from search (required).
1234567890
string
Optional
Country code: sg, my, id, th, ph or vn (default sg). One country per request.
US
integer
Optional
One-based page number (default 1). 20 reviews per page.
1
integer
Optional
Only reviews with this star value, 1 to 5.
10
string
Optional
One of relevance, newest.
relevance
Response Schema
Example response fields are illustrative; inspect the JSON before integrating.
Example response fields
Scan these fields before integrating.
data
meta
success
{
"data": {
"sort": "newest",
"country": "id",
"item_id": "6939798318",
"reviews": [
{
"date": "2026-11-08",
"text": "pas, sesuai yh fi mau",
"title": null,
"images": [],
"rating": 5,
"sku_id": "13143966588",
"videos": [],
"sku_info": "Warna:Hitam List Abu, Ukuran:EU:40",
"date_text": "12 jam lalu",
"review_id": "2061214684998318",
"buyer_name": "b***0",
"helpful_count": 0,
"purchase_date": "2026-10-16",
"seller_replies": [],
"date_is_approximate": true
}
],
"summary": {
"rating": 4.5,
"review_count": 20244,
"category_path": [
"Sepatu Pria",
"Sneakers"
],
"rating_breakdown": {
"1": 720,
"2": 508,
"3": 1199,
"4": 2325,
"5": 15492
},
"media_review_count": 2937
},
"pagination": {
"page": 1,
"has_next": true,
"per_page": 20,
"total_pages": 1013,
"total_reviews": 20244
},
"rating_filter": null
},
"meta": {
"credits": 1,
"billable": true,
"endpoint_family": "reviews"
},
"success": true
}Errors
Handle these documented responses before retrying or showing customer-facing failures.
Validation Error
A required parameter or a value is invalid. This response is not billable.
{
"errors": {
"item_id": [
"The item id is the number from search, e.g. 13786136851."
]
},
"message": "The request validation failed"
}Upstream Unavailable
Lazada could not be reached after several tries. This response is not billable. Retry shortly.
{
"meta": {
"credits": 0,
"billable": false,
"retryable": true,
"endpoint_family": "reviews"
},
"error": {
"code": "UPSTREAM_UNAVAILABLE",
"message": "Lazada could not be reached. Please retry shortly."
},
"success": false
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